Companies in the top quartile of employee engagement see 21% higher profitability than those in the bottom. That’s not a rounding error. That’s a competitive advantage.

Here’s the thing: Your employees are your most important audience. If you want a message to stick — whether it’s a new strategy, a shift in direction or a cultural change — you need to sell it.

Here’s a hard truth: Most employee experience problems aren’t about broken systems. They’re about broken leadership — and bad coaching is often part of the problem.

Yes, change is hard. Also, the sky is blue, and I want a side of ranch with my pizza. Now, what are you going to do to make this change easier?

People are juggling return-to-office mandates, adjusting to AI, raising kids and quietly burning out. And whether they say it out loud or not, they’re watching how leadership shows up in the middle of it all.

Companies that build modern, flexible work environments will retain top talent, reduce turnover and attract future-ready professionals. Those who don’t? They’ll spend a fortune trying to recover what they lost.

The more I think about it, the more ridiculous this phrase sounds. You might as well say, “I’m in front of you, existing.” Of course you hear them — you don’t really have a choice if you’re within earshot.

AI is a tool, not a takeover. And if you use it with intention — rooted in purpose, transparency and actual human connection — you can build something powerful and personal.