HOW WE WORK
Forget the suits, scripts and status quo. We do change management consulting differently.
Our real-talk rules
These aren’t ideals we slapped on a whiteboard and forgot about. They’re the reasons we started Taylor Street — and the standard we hold ourselves to every day. They show up in how we work, communicate and make decisions.
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WE DO ...
Say what others won’t (respectfully).
Honesty is the only way. Anything else is a waste of time.
Expect leaders to lead.
Real change starts at the top. No exceptions.
Take smart, strategic risks.
If it doesn’t push us forward, what’s the point?
Lead with empathy, not perform it.
“People first” is a way of life, not a PR talking point.
Listen like we mean it.
We want to understand — not just appear to.
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WE DON'T ...
Say things we don’t mean.
No jargon. No fluff. No empty performance.
Shame disagreement.
A challenge is a gift — not a threat.
Skirt the hard stuff.
If it’s in the way, we go through it.
Pretend we have all the answers.
We’re learning, too. And we’re not afraid to say so.
Take ourselves too seriously.
We bring rigor and humanity. Always.
Our process
Our approaches
Choose the level of change management consulting that fits your needs, from quick wins to strategic partnerships.
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The Sounding Board
Hourly advice when you need it for quick wins and clarity
✦ Tap into our expertise for focused, high-impact conversations.
✦ Get honest feedback, fresh perspective and actionable advice.
✦ Ideal for keeping a trusted voice in your back pocket.
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The Blueprint
Project-based partnership with clear goals in mind
✦ Get help mapping out the best approach to your change initiative.
✦ Define goals, timelines and deliverables from day one.
✦ Ideal for implementing specific changes within a set timeframe.
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The Backbone
Retainer-based relationship for ongoing support
✦ Count on a long-term partner that stays in sync with your team’s needs.
✦ Get expert advice and planning on a regular basis.
✦ Ideal for maintaining top-notch strategies for years to come.
FAQs: Change management consulting
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No need to come paperwork-prepared. This first conversation is about getting to know each other, hearing what’s on your mind and understanding the change you're navigating. We’ll ask thoughtful questions, listen closely and figure out together if we’re the right fit.
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That’s totally fine — our packages are just starting points. If you need a hybrid approach or something entirely different, we’ll build a custom solution that fits your goals, budget and bandwidth.
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We’re a virtual-first company, which means we work seamlessly with clients across the country. Most of our work happens over video calls and shared docs — it’s efficient, collaborative and flexible. If you're in Phoenix, AZ or Houston, TX we’re often available for in-person sessions too.
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Bringing in an external change management consultant gives you fresh perspective, specialized expertise and flexibility without adding permanent overhead. We focus solely on your change initiative, free from internal politics and distractions, so you get sharper strategies and faster results — all while building your team’s confidence to lead future change independently.
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Pretty quickly. After our free consultation, we’ll send over a clear proposal based on what you need. Once it’s approved, we can hit the ground running — whether that’s next week or next quarter. We move at your pace, but we don’t waste time.
Let’s talk.
We’ll meet you where you are. Just don’t expect business as usual.